When an auto accident happens, knowing what to do next can make the claims process much easier. Willard Insurance Agency is here to help you understand your options, gather the right information, and get your claim started as quickly as possible.
Because each insurance company has its own claims procedures, our team can help guide you through the process and keep you informed along the way.
Select your carrier below. The page will automatically display that company’s logo, claims contact details, and online filing option when available.
Online: No online filing available
Phone: (800) 841-5241
Fax: (410) 684-3271
Email: claims@aiconline.com
Your safety comes first. Once everyone is safe, the information you collect at the scene can help make filing your claim smoother.
Before contacting Willard Insurance or your insurance carrier, gather as much of the following information as possible. Photos on your phone can be especially helpful.
Call us at 540-483-2715. We can help you understand the claims process for your specific insurance company and explain what information you may need.
Depending on your carrier, your claim may be filed by phone or through the insurance company’s claims website or app. Have your policy number and accident details ready.
Your insurance company will assign a claims representative or adjuster who may request photos, statements, repair estimates, or other documentation.
Save the claim number, adjuster’s contact information, repair estimates, receipts, emails, and notes from conversations related to the claim.
Willard Insurance Agency is here to help you understand the process and get your claim moving. Call our office as soon as possible after an accident.
